In partnering with DSS there are exclusive features only we offer which will make fundamental differences in your debt settlement business’ success.
Continued Training and Support:
Debt Servicing Solutions has identified that the training and development of our debt settlement affiliates is the most crucial element to success. We understand having the best product in the market is simply not enough. Therefore, if we do not provide a continuous training platform, it will prove difficult to succeed. To this effect we will provide you with everything you need: Product training, sales training, weekly webinars, training videos and specialized power point presentations. If we hear these tools are not conducive to your productivity we are committed to developing a resource that meets your expectations. We will not forget you because our success is based upon your success.
Enrollments:
Our online submission form is the most convenient method of enrolling a client. Through the utilization of this program you will receive enrollment confirmation in just minutes. You will also have the ability to check on the status of your pipeline from any computer. We know that by providing a streamlined client enrollment process you will not be bothered with monotonous paperwork and can focus on what promotes profitability; selling. Once the enrollment documents are entered into the system they will be sent directly to our offices and you can find peace of mind knowing your client is in good hands.
Customer Service:
Our definition of customer service is exceeding the expectations of our debt settlement affiliates and clients. For this reason we have a warm and welcoming servicing staff. Each customer service representative is trained to democratically address all concerns which may arise during the client’s financial re-habilitation program. Every client is unique. For this reason each and every program will be different as it will be customized and tailored to accommodate the financial needs of your client and their personal situation. Anytime your client has a question or concern, they can turn to our customer service representatives for assistance.
Attorney Based Lawfirm:
By partnering with DSS you will have access to our prominent attorney lawfirm. This nationwide lawfirm provides staff to partake in negotiations, oversee each clients debt settlement program, and to assist your clients shall they ever need legal guidance. Utilizing this network is also the most effective way to remain compliant with volatile debt settlement laws in 47 states.
Welcome Packet:
Each client will be sent a personalized welcome packet. They can anticipate this packet within approximately 7 days after being accepted into the program. The contents of this packet address the steps involved and will reiterate the benefits of the program as well as clarify any misunderstandings. A compliance (recorded) call will also be conducted. The purpose of this call is to go over program details and to make certain the client understands everything that is involved in the debt settlement process and to address any last minute questions. We want to make sure the client feels confident and comfortable moving forward with their debt settlement program.
Client Retention:
It is imperative to align yourself with a company that provides a high client retention rate. We know and understand that if a client falls out of the program it is at the expense of your commissions. Therefore you can find confidence knowing our experience has provided us the knowledge to develop the necessary approaches to keep your clients committed to and enrolled in the program. For this reason our client retention rate is one of the highest in the debt settlement industry.
Negotiations:
We have a trained staff of professional negotiators and attorneys that are committed to getting your clients the best possible debt settlements. We build relationships with the creditors that allow us to save your client the maximum amount when settling their accounts so that each client is satisfied with their settlement percentages.
We have one of the lowest settlement averages in the industry and are committed to saving your clients the maximum amount of money possible.
Legal Resources:
We have an experienced attorney based department dedicated to walking clients through the process of filing out legal documents to simplify the debt settlement process.
Full Disclosure:
We are in full compliance with all regulations of the debt settlement industry and we are a member of the United States Organization for Bankruptcy Alternatives supporting consumer protection. We pride ourselves on disclosing all terms and conditions of the program to each client and will provide detailed contracts and agreements for each client to review and retain for their records.
Online Access:
Debt Servicing Solutions website was inspired by simplicity and convenience for our clients. Our website enables clients to keep track of all activity on their accounts 24 hours a day, 7 days a week. They are able to check on new developments, correspondence, negotiations and completed debt settlements. This website simultaneously provides our affiliates and clients with the ability to monitor program progression.
